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The Trust Compound: Why the Best Leadership Decisions Happen After the Vote

If you’ve spent any time in public sector leadership, you’ve almost certainly experienced the specific “exhale” that happens the moment a major decision is finally made. After months of town halls, contentious committee meetings, and endless rounds of feedback, the vote is cast or the policy is signed. The heavy lifting is over. Or so […]

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Actionable Strategic Planning for Local Government: How to Prevent Strategic Drift

Most strategic planning processes include a neatly-written vision statement that resonates with those who crafted it. They put their values and hopes for their organization into that document and it feels inspiring right away.  But over time the excitement fades thanks to the daily grind of emails, crises, meetings, and everything else that bogs us

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A high-angle, miniature stop-motion scene crafted entirely from needle-felted wool and textiles. Three canoes, arranged in an arrow formation, are being paddled away from the viewer across a lake made of rippled blue felt. Each canoe carries two felt dolls with yarn hair and tiny knitted sweaters, their backs to the camera as they head toward a foggy horizon where soft morning light breaks through. The lake is bordered by a forest of fuzzy, conical trees in autumn shades of ochre, rust, and gold.Stakeholder Engagement Guide

Introducing an Effective Stakeholder Engagement Framework for Communicating a Problem, Process, Plan, and Progress

Public sector organizations sometimes approach stakeholder engagement and communication as distinct phases in their planning process. It might look like this: If your process feels like this, you’ve actually taken a couple important early steps: you’re willing to engage and transparently communicate decisions. But this phased approach of bookending initiatives with these stakeholder engagement activities

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Stakeholder Engagement

Why Local Government Committees Lose Focus (and How to Organize Them)

Cities, counties, and school districts regularly create local government committees to address complex issues. Economic development commissions, strategic planning advisory groups, housing task forces, and facilities committees are all familiar examples. Participation is usually strong off the bat. Ideas flow freely and people are motivated to make a difference. But months later, leadership realizes the

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A high-angle, miniature stop-motion scene crafted entirely from needle-felted wool and textiles. Three canoes, arranged in an arrow formation, are being paddled away from the viewer across a lake made of rippled blue felt. Each canoe carries two felt dolls with yarn hair and tiny knitted sweaters, their backs to the camera as they head toward a foggy horizon where soft morning light breaks through. The lake is bordered by a forest of fuzzy, conical trees in autumn shades of ochre, rust, and gold.Strategic Planning

How to Embrace Short-Term Goals Within Your Long-Term Strategic Plan

In many states, local governments are expected—sometimes legally required—to produce long-term strategic plans. When leaders ask how to refresh their vision, the default response is often to publish a new strategic plan every five years or release something ambitious like a “2040 Master Plan.” Those documents are usually thoughtful and well-intentioned. But to many constituents—and

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A landscape with forested hills stretches out to the horizon. A cliffside on the bottom left. A blue sky is partially clouded with big white fluffy clouds.Strategic Planning

The Value of Crafting a Vision, Not Just a Statement

If you’ve been around the public sector leadership table, you’ve almost certainly experienced this annual retreat rite of passage. You know the one. A 30-minute activity to “workshop” the organization’s vision statement that turns into a two-hour spiral of wordsmithing and nitpicking. I’ve sat in that room too many times and consistently leave wondering, what

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Stakeholder Engagement, Strategic Planning

The Hidden Cost of Consensus-Driven Strategic Planning in Local Government

In local government, consensus is often treated as a virtue. If everyone agrees, the strategic planning process must be a strong one. It’s an understandable instinct for politically complex environments. If the goals “came from the community,” it can feel safer. If something becomes unpopular later, it’s easier to say, “This is what people asked

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A landscape with forested hills stretches out to the horizon. A cliffside on the bottom left. A blue sky is partially clouded with big white fluffy clouds.Stakeholder Engagement

How Public Leaders Can Master Community Engagement Without Deflection

Public-sector leaders operate under scrutiny. Every decision is visible. Every tradeoff invites commentary. Every controversy creates pressure to “improve community engagement.” There’s constant pressure to make sure a decision feels acceptable internally and externally. To staff, councils, committees, and of course, the public. In that environment, it can feel safer to defer. To gather more

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